At NEXUS-PETS, accessible via https://nexus-pets.com/, we are committed to protecting your privacy when you visit our website. This Privacy Policy outlines how NEXUS-PETS collects, receives, stores, uses, shares, and amends your personal information. If you do not agree with any policies listed below, please do not use this website.

We will periodically update this Privacy Policy. Should any significant changes occur, we will notify you via email. If you have any questions regarding this Privacy Policy or how we collect and process the information you provide us, please email NEXUS-PETS at NEXUS-PETS@gmail.com.

1. Information Collection

You can freely access and browse the pages on https://nexus-pets.com/ without providing any personal information. We only require you to provide certain essential personal details when you subscribe to our newsletter, register for an account, or make a purchase through our forms. We use this information to identify, locate, or contact you, and to understand how our website appears to users.

  • Personal Information: This refers to any information you voluntarily submit to NEXUS-PETS, including your full name, address, email, phone number, and other self-identifying details.
  • Navigation Information: This includes your IP address, geographical location, browser type, referral source, visit duration, cookies, data about pages you’ve visited, and how you use the website.
  • Information You Post: This includes your comments on product pages or blog articles on our website.

2. Scope of Information Use

NEXUS-PETS strictly adheres to this Privacy Policy in its use of information. Users who create accounts or submit purchase information through NEXUS-PETS’ forms are responsible for complying with this Privacy Policy through mutual agreements.

  • We Never Sell Personal Information: We will never sell your private personal information to third parties.
  • Use of Personal Information: In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal information to:
    • Enhance your Browse experience on our site by personalizing the website and improving registration forms.
    • Send you NEXUS-PETS information/content that we believe may interest you via email or other communication channels. This may include updates on new products, special offers, and marketing information related to our business.
    • Promote the use of our products to you and share promotional content and other useful information relevant to your interests.
    • Contact you regarding account management, payments, or other administrative matters.
    • Send you information about changes to our terms of service, privacy policy, or other legal agreements.
    • Investigate and help prevent security issues and abuse, and respond to legal requests from authorized state agencies.

If you have an account on NEXUS-PETS or leave comments on the site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You also have the right to request that we erase any personal data NEXUS-PETS holds about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.

3. Personal Information Storage

The duration for which we store the information we collect about you depends on the type of information.

For example, if you leave a comment, it will be retained indefinitely. This allows us to automatically recognize and approve suitable comments. For users who create an account on the NEXUS-PETS website, we also store the personal information they provide in their user profiles. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.

If you have subscribed to marketing newsletters from NEXUS-PETS, we will retain information about your interests and behavior for a reasonable period from the date you last expressed interest in our content or products. Examples include when you open an email, products you’ve purchased, and your website interactions.

NEXUS-PETS may retain information obtained from cookies and other tracking technologies for a reasonable period from the date such information was created. However, customers’ personal data will only be stored until a cancellation request is made or until the customer logs in and performs the cancellation themselves.